HPC Management Group

Thank you for taking the time to evaluate and learn more about HPC Management Group! We are committed to providing the highest level of service related to association management. In fact, that is all we do! SERVICE is a big word in our industry, but few companies truly understand what that really means. We are committed to doing what others won’t. So much so, we thought you should know exactly what we are doing for you, our Customer!

***LIST OF COMMITMENTS***

• Board Control – Primary assignee will be able to request bulk emails and bulk text to the association.
• Innovative Technology – Providing portal access for both homeowners and Board of Directors. Submit architectural reviews, service/maintenance, and general request.
• Violation Tracking –  HPC  can create, send, review, monitor progress, and close violations all online.
• Ultimate transparency – Approved documents will be posted and readily available online for member access after being approved.
• Superior Communication – Our goal is for all calls and emails received before 12:00 P.M. (Monday – Thursday) to be responded to…same day! Before 11:00 A.M. on Friday.
• Timely and Accurate Financials – ALL financial reports will be processed and sent to the board for review/approval within 10 business days of month’s end.

Robert Alexander is a graduate of Campbell University and honorably served in the military for over 26 years. After active duty, he moved to Knoxville, Tennessee to work with a tier 1 original equipment manufacturer (OEM). Over the past ten years, he has led and managed the inspection and audit of manufacturing processes, developed and co-authored new process improvements, developed training programs, partnered with industrial manufacturing customers in the R&D process for new product development, and led training on the safe use of hazardous materials. That experience and structure has allowed him to bring those same management systems and processes to the association management market space. Why is this important to your association? Because it means running more efficiently, exceptional accountability, and superior communication to the homeowner and Board of Directors.

Thank you again for considering HPC Management Group as your association management company. If you’re looking for a partner then please take a moment and click on “Management Solution” below. It could be the best decision you will make for your community!

Regards,

HPC MANAGEMENT GROUP TEAM!